Shipping Information
We aim to deliver your order as quickly and efficiently as possible. Below you’ll find all the relevant details about our shipping policies, delivery times, and costs.
Shipping Methods
- Standard Shipping: Delivery within 3-7 business days.
- Express Shipping: Delivery within 1-3 business days.
- International Shipping: Delivery times vary depending on the destination (7-14 business days on average).
Shipping Costs
- Standard Shipping: €5.99 (free for orders over €99).
- Express Shipping: €19.99 flat rate.
- International Shipping: Rates calculated at checkout based on destination and weight.
Delivery Times
All orders are processed within 1-2 business days (excluding weekends and holidays). You will receive a confirmation email with a tracking number as soon as your order is shipped.
International Shipping
We ship worldwide! Please note that customs fees and import taxes may apply, depending on your country’s regulations. These fees are the responsibility of the recipient.
Order Tracking
Once your order is shipped, you will receive a confirmation email containing a tracking link to monitor your shipment’s status.
Contact Us
If you have any questions or concerns about your shipping, please contact us:
Email: contact@orbitopia.at
Phone: +43 699 17370770
Business Hours: Monday to Friday, 9:00 AM - 5:00 PM (GMT+1)